| Name of the participant* Mandatory field |
| Please fill the correct format.Please fill this required field. |
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| Sector* Mandatory field |
| Please fill this required field. |
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| Person in charge or liaison officer
* Mandatory field |
| Please fill the correct format.Please fill this required field. |
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| 07XXXXXXXX* Mandatory field |
| Please fill the correct format.Please fill this required field. |
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| Email* Mandatory field |
| Please fill the correct format.Please fill this required field. |
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| Nature of partnership with the Institute* Mandatory field |
| Please fill this required field. |
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| Description or type of current or expected partnership* Mandatory field |
| Please fill this required field. |
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| Is there any contract between you and the Institute?
* Mandatory field |
| Please fill this required field. |
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| First Pillar: Planning
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| 1. The extent of satisfaction with dealing with the Institute
* Mandatory field |
| Please fill this required field. |
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| 2. The Institute has been able to establish a national identity* Mandatory field |
| Please fill this required field. |
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| 3. The Institute has been able to establish a new institutional identity* Mandatory field |
| Please fill this required field. |
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| 4. The strategic objectives of the Institute are clear
* Mandatory field |
| Please fill this required field. |
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| 5. Coordination with the strategic partners in the formulation of the Institute's vision and mission* Mandatory field |
| Please fill this required field. |
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| 6- The Institute's strategy is flexible to keep pace with developments and adapt to changes
* Mandatory field |
| Please fill this required field. |
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| 7- The core values of the Institute are clear and understandable to the management of the Institute
* Mandatory field |
| Please fill this required field. |
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| 8. Design and apply programs and initiatives to achieve strategic objectives related to risk management* Mandatory field |
| Please fill this required field. |
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| Pillar Two: Implementation |
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| 1. The Institute's staff are professional at work
* Mandatory field |
| Please fill this required field. |
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| 2. The Institute's staff are flexible and transparent* Mandatory field |
| Please fill this required field. |
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| 3- The staff of the Institute treats you equally and without discrimination
* Mandatory field |
| Please fill this required field. |
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| 4. The staff of the Institute are well approached, communicates and responds effectively to your inquiries.
* Mandatory field |
| Please fill this required field. |
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| 5- The employee takes the initiative to serve you and treats you in a kind manner (such as greeting and welcoming, attention, kindness, request for assistance)
* Mandatory field |
| Please fill this required field. |
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| 6- You get the service you need because there are competent staff and exercise their decision-making powers* Mandatory field |
| Please fill this required field. |
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| 7- Time is respected, dealt with quickly and not wasting time in what is not necessary* Mandatory field |
| Please fill this required field. |
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| 8- The Institute has effective and developed communication channels
* Mandatory field |
| Please fill this required field. |
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| 9. The Institute's website is an effective channel of communication and is characterized by modernity and continuous updating
* Mandatory field |
| Please fill this required field. |
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| 10- You use the official website of the Institute
* Mandatory field |
| Please fill this required field. |
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| 11. Boards, instructions and brochures are available at the Institute's services (electronically, on paper)
* Mandatory field |
| Please fill this required field. |
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| 12. You can reach the official concerned person when needed
* Mandatory field |
| Please fill this required field. |
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| 13- Your manager listens to you, understands the subject and answers your inquiries and comments
* Mandatory field |
| Please fill this required field. |
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| 14. A positive, healthy, safe and suitable work environment is provided for different groups
* Mandatory field |
| Please fill this required field. |
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| 15. Specifications and standards for public safety and occupational health are applied* Mandatory field |
| Please fill this required field. |
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| Third Pillar: Cooperation and Transparency with the Institute's Partners
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| 1- The institute responds to your requirements and suggestions and takes into account your interest
* Mandatory field |
| Please fill this required field. |
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| 2- The Institute takes into account your interest when making decisions regarding the provision of its services
* Mandatory field |
| Please fill this required field. |
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| 3- The institute meets your needs through meetings
* Mandatory field |
| Please fill this required field. |
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| 4. The Institute engages you in development and improvement
* Mandatory field |
| Please fill this required field. |
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| 5- The Institute coordinates with you when preparing and/or modifying the procedures related to your work
* Mandatory field |
| Please fill this required field. |
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| 6. The Institute keeps you informed of its activities.
* Mandatory field |
| Please fill this required field. |
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| 7. Service delivery procedures are flexible and sequential and you are informed of any change in service delivery procedures and decisions that concern you
* Mandatory field |
| Please fill this required field. |
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| 8. You know that the right to information is a fundamental human right and you submit a request for information in the ways approved by the Institute.
* Mandatory field |
| Please fill this required field. |
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| 9- The Institute provides you with clear and accurate data and information
* Mandatory field |
| Please fill this required field. |
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| 10. The Institute applies the standards of national integrity, transparency and compliance with the requirements of government administrative and financial follow-up and control bodies* Mandatory field |
| Please fill this required field. |
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| Fourth Pillar: Transformation
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| 1- The Institute uses modern systems that contribute to the exchange of knowledge and learning* Mandatory field |
| Please fill this required field. |
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| 2- The Institute builds and manages an effective network of partnerships to support innovation
* Mandatory field |
| Please fill this required field. |
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| 3. Build a culture and work environment supportive to innovation
* Mandatory field |
| Please fill this required field. |
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| 4- The speed of the Institute's response to internal and external changes to adapt to the available opportunities
* Mandatory field |
| Please fill this required field. |
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| Partners Feedback/Suggestions
* Mandatory field |
| Please fill the correct format.Please fill this required field. |
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